Is this your first time to Mad River?  Not sure where to start?  Here's some helpful hints to plan your trip:

Arriving:

Your first stop at Mad River should be our ticket windows, located on the lower level of the Administrative Building.  A valid lift ticket or season pass is required of all skiers and riders.  Our knowledgeable staff will help you select the product(s) you need and then direct you where to go next.

Renting Equipment :

After purchasing your rental ticket at the ticket window, your next stop will be our expansive Rental Building.  Here experienced technicians will fit you for the correct equipment based on your height, weight and ability level.  Ski rentals include skis, bindings, boots and poles.  Snowboard rentals include snowboard, bindings and boots.  Helmet rentals are available for all ages.  Our Rental Building also features coin-operated lockers for your street shoes and other belongings.

Taking a Lesson:

Mad River Mountain offers ski and snowboard lessons for all ability levels.  Lesson times and prices are available at any ticket window, and full list of programs are available on our Learning Center page.

Heading Out On Your Own:

After mastering the fundamental skills of skiing and riding (slowing down, stopping and learning to turn), you'll be able to explore the mountain while you practice what you've learned. We recommend  sticking to the easier trails which are marked with green circles on your first few outings. Be sure to pick up a trail map at the ticket windows, which will list each trail and its difficulty rating.

What to do if you:

Need Information? Guest Services is located on the lower level of the Administrative Building.  

Need a restroom? Restrooms are located in the East end of the lodge and in The Loft.

Need First Aid? Report accidents to any uniformed Patroller (red jacket), a Snow Pro (blue jacket) or any staff member.  Otherwise you can visit our Ski Patrol office located at the west end of the lodge underneath the Loft. 

Lost and Found:

If you've lost something or found something that you'd like to turn into Lost and Found please proceed to Guest Services (located next to our ticket windows)